Asserting the rights of everyday people in everyday matters.
Jacqueline Parkes BSc Cert Mgmt (HSC) MIHM A.Inst.Pa provides an independent, instructed advocacy and paralegal service.
Many matters can be successfully handled by a trained paralegal who has clear understanding of the relevant procedures and law.
The use of a paralegal can be far more accessible - and will always be more affordable - than using a solicitor.
Jacqueline is a skilled advocate and paralegal with 20 years' experience. Through her service provision, Jacqueline offers an ideal balance of professional law-related expertise and personalised support*.
From her own experiences, Jacqueline understands how daunting and challenging it is to obtain favourable outcomes to a complaint, especially when dealing with large institutions. It is this experience that drives her passion and commitment to seek positive results for all. Jacqueline's much-needed service has proved invaluable for individuals facing crises in many forms.
'Jacqueline played a key role in my constructive dismissal case. She treated it with sensitivity and was at great pains to understand the complexities of the case from the start. She fought rigorously on my behalf and represented my interests to my employer. As a result, my employer ultimately made me an offer of compensation in the amount of £10,000. I am very grateful!'
EMPLOYMENT COMPLAINT - PAULINE, LEYTONSTONE (2019)
'I used a solicitor 2 years ago to assist me with my PIP appeal. They were unable to get my PIP rate increased at tribunal. Then I used Jacqueline, who discussed with me how my disabilities affected me and how I felt I fitted the PIP descriptors. Following this, she requested my supporting documents, which she used to successfully obtain an enhanced rate of daily allowance and standard rate mobility. I never had these before! Jacqueline has a very dedicated approach and I would highly recommend the service,
above and beyond using a solicitor.'
PIP BENEFIT TRIBUNAL APPEAL - GINA, CHINGFORD (2019)
'A fantastic service. Jacqueline did not trivialise my matter and gave it the necessary time, respect and compassion.
The resultant letter of complaint written on my behalf was exceptional; I could not have done better. It brought about real results, and now a very distressing chapter for me is satisfactorily closed.
Highly recommended; justice will be done!'
DENTAL COMPLAINT - SHERRON, CENTRAL LONDON (2017)
* Jacqueline Parkes reserves the right to refuse to offer advocacy and paralegal services for matters outside of her professional remit, or which may not be compatible with the service's purpose and/or ethos.