DISPUTE PREVENTION
YOU'VE LIKELY HEARD THE SAYING, 'PAY NOW OR PAY LATER,' IMPLYING THAT PAYING IN ADVANCE WILL SAVE COSTS IN THE LONG RUN. THE SAME IS TRUE OF MANAGING WORKPLACE DISPUTES.
ONCE DISPUTES HAVE TAKEN HOLD, EVERYONE SUFFERS BY THE LOSSES CAUSED BY REDUCED PRODUCTIVITY, POOR MENTAL HEALTH, CHRONIC ABSENTEEISM, TIME LOST THROUGH DISCIPLINARY/GRIEVANCE PROCEEDINGS, HIGH STAFF TURNOVER WITH ASSOCIATED RECRUITMENT COSTS, AND EMPLOYMENT TRIBUNAL CLAIMS.
WE OFFER
WORKPLACE CULTURE EVALUATION & TRANSFORMATION TRAINING
This bespoke programme allows us to examine and evaluate the strengths and weaknesses of your workplace culture. It will equip you with the skills to promote and maintain a positive work environment, reducing opportunities for dispute through consultation and in-house training.
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RACE & CULTURAL SENSITIVITY TRAINING
The impact of COVID-19 on people of colour in the UK, and the worldwide shockwaves caused by the murder of George Floyd (2020), have brought the ongoing wounds of race inequality to the fore. We provide training to improve inequality awareness, race relations and mutual multicultural respect in the workplace. Above all, we seek to emphasise the elements that unify workers rather than differentiate them.
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DISABILITY SENSITIVITY TRAINING
Over 10 million individuals in the UK have a disability, and 4.4 million of them are employed. Employers have a legal duty to ensure that disabled workers are protected from substantial disadvantage in the workplace. We can help you to fulfil your duty to make appropriate reasonable adjustments promptly. Our specialised AUTISM/NEURODIVERSITY WORKSHOPS are particularly useful in tackling issues of ignorance around such hidden disabilities. We provide training to managers and teams to ensure disabled workers are holistically supported and treated as valuable team members.
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ROLE CHANGE CONSULTATION MANAGEMENT & TRAINING
Employment Tribunal claims are often launched when employees' roles or contracts are changed without appropriate consultation and agreement. We provide training to ensure that role changes are implemented legally. We can also provide independent management of the change consultation process.
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APPRAISAL AND PROFESSIONAL DEVELOPMENT TRAINING
Although there is no legal requirement in the UK to carry out appraisals, they are standard and useful practice. They provide a clear record of your workers' performance and professional progress. If a worker experiences a detrimental change to role or termination on the basis of poor performance, the absence of regular appraisals and/or a professional development process could leave you open to a claim of unfair treatment. We offer training to help you implement these effectively.
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DISPUTE MANAGEMENT WORKSHOPS
These workshops provide managers and staff with the tools and resources to prevent and manage workplace disputes in a constructive manner. These can be generic or bespoke based on specific issues in your workplace.
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​TEAM-BUILDING WORKSHOPS
These workshops facilitate improved professional interactions by strengthening written and verbal communication skills, promoting an increased understanding and respect for interdependence amongst workers, and developing positive engagement with managers and team leaders.
TAKE ACTION BEFORE IT'S TOO LATE.
The Advisory, Conciliation and Arbitration Service (ACAS) published a report titled 'Estimating the Cost of Workplace Conflict' on 11 May 2021. Two key findings
are outlined as follows:
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'Investment in effective and early resolution designed to build positive employment relationships may have a very significant return. The average costs of conflict where employees did not engage with their managers, HR or union representatives were higher than where such discussions took place. Furthermore, where conflict spiralled into formal procedures, costs were more than 3 times the costs associated with informal resolution. '